Published: 9 June 2022



If your school received DfE-restricted devices from the Get help with technology programme (GHwT) that were distributed by Derby City Council in the 2020-2021 academic year, this is a reminder that access to the GHwT service will close on 23 June 2022. After this date, you will no longer be able to access the GHwT website or access your BIOS/admin passwords from the service.

Without these passwords you will not be able to reset DfE-restricted devices; you must reset these devices before 30 September 2022 when mobile device management and content filtering software expires.

If you have reset all of your organisation’s DfE-restricted devices, please ignore this message. If you have any queries about devices distributed by Derby City Council only, please email and include the laptop serial number/s in your message.

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